Q:1 If an account is placed in error, how can the NBA delete the account? The delete button is not activated.
Q:2 How the Total Fee on DAS is calculated?
Q:3 How can I make an adjustment to adjust the debtor balance?
Q:4 I want to increase the principle amount of a debtor account. What should I do?
Q:5 How to generate Deposit Slip?
Q:6 How to print Bank Deposit Slip?
Q:7 A NEW PTA transaction was entered into the system and amount was remitted to
client (NEW ATC). I cannot enter an NSF PTA entry against the original NEW PTA
entry. What should I do?
Q:8 Client sent a cheque to agency (CTA) with less amount than the amount of Invoice. How should I enter the cheque In the system?)
Q:9 How Can I remit to our Client?
Q:10 How to enter Balance Adjustment entries?
11 How to enter client payment?
Q:12 How to print checks for clients?
Q:13 How to print Invoice?
Q:14 I have made NSF PAID PTC. Now I want o remit that amount to client?
Q:15 I received NSF After Remit of a NEW PTC transaction. What should I do now?
Q:16 When CTA Payment is equal or not equal to invoice(s) amount.
Q:17 By mistake, I entered a NEW PTA PPA entry instead of entering NEW PTA BIF. What should I do now?
Q:18 Can I recalculate debtor balance?
Q:19 Can I set Payment screen preferences?
Q:20 How can I enter an NSF PTA entry?
Q:21 How can I enter an NSF PTC entry?
Q:22 How to enter Attorney payments?
Q:23 Payment and account balance are not synchronized on collector console. What should I do? Can I recalculate the balance?
Q:24 A client disputes Agency Fee Amount on a PTC transaction. But agency has already received the invoiced amount against it. Now I can not correct the PTC entry because it is already linked with client check (CTA). What should I do now?
Q:25 A client disputes the Fee Amount on a PTA transaction. Agency has already offset / remitted that PTA. What should I do to adjust the commission?
Q:26 We have a Gross Client. A NEW PTA-Gross PPA transaction with amount 388.29 at 25% commission rate (commamount = 97.07) was entered on August 8th 2003. We entered an ATC remitted the gross amount to the client. Now. The client owes us the commission amount
Q:27 How to edit a payment?
Q:28 I am unable to edit Post Dated Checks? Why?
Q:29 How to Deposit PDC checks?
Q:30 How to Print PTA / PTC Receipt (QonTango users only)?
Q:31 How can I convert a Cold Call to Prospect?
Q:32 How can I see the users connected with qonTango database?
Q:33 How can I terminate an employee?
Q:34 How to Assign Menu to Different Role?
Q:35 How to change Account Status, Account Q, Account Category etc. of an account in bulk?
Q:36 How to change collectors, and status codes etc. of debtor in bulk ?
Q:37 How to Change Password?
Q:38 How to change salesperson, Q or Guideline Alert of clients in bulk?
Q:39 How to create a new letter ?
Q:40 How to create an employee?
Q:41 How to Delete an Account?
Q:42 How to Delete Clients?
Q:43 How to Delete debtors in bulk?
Q:44 How to merge a debtor?
Q:45 How to Print Letter?
Q:46 How to set PG on Debtor Console?
Q:47 How to specify Guideline Alert on Sales Console?
Q:48 How to specify Scroll Text on Debtor Console?
Q:49 How to split debtor?
Q:50 How to transfer a file from Salesperson FL to CS?
Q:51 I have placed an account against a wrong client. What should I do?
Q:52 I want to see all user’s/ web client Access login name and password?
Q:53 NBA Question: An account is placed in error, how can the NBA delete the account? The delete button is not activated.
Q:54 I’ve a placement against wrong client what should I do now.